by Nathaniel Cook — The lobby here at Park Tower is one of the most commonly-used areas in the entire building, with residents and visitors coming and going all day and well into the evening.
Park Tower has four full-time door staff. They include Robert Lee (pictured) who has been with Park Tower since 2007, David Beach (2010), Henry Hart (2014), and Jackie Wilson (2015). They are assisted on Thursday, Friday, and Saturday nights by security guards, the most familiar of whom is Edward Jones, who often works those shifts.
As the first point of contact with the building, door staff and security guards serve many important roles. To keep things flowing smoothly, they keep an eye on traffic in the front circle, direct guests and deliveries, and oversee the general lobby area.
As time allows, door staff monitor the camera feeds viewable at their desk. This, in addition to knowing the habits of so many of our residents, allows them to spot anything out-of-the-ordinary and, when needed, alert management or the security guard on duty.
A greatly-appreciated service is fielding requests for maintenance and checking out noise disturbances at times when the management office is closed. The front desk can be reached 24/7 at 773-769-3083.
The last benefit to be mentioned here – but far from least appreciated – are the friendly but respectful, “Have a great day!” to send you on your way and, “Have a nice evening!” to welcome you back home. Remember to return the greeting once in awhile with a “Thank you!” to these important employees.
Pictures and one or two brief facts about them can be found at www.ptcondo.com. Click on the People tab along the top menu bar, then select Park Tower Staff.