As they are able, they will continue cleaning in locations which have not yet been finished.
Please remember, once they’ve finished your location, if there is any problem or question please be sure to contact us as immediately. We only have 7 days to make call backs. For example if they miss a window. In general, we need to let them know and they will send a foreman to your unit to confirm.
As always, with any questions or concerns, e-mail our team at email@example.com.
We also expect work this time around to take approximately twice as long as usual. We asked Corporate Cleaning to experiment with a more aggressive treatment at corners and perimeters which the normal brush and soap have been ineffective addressing. After successful experimentation last fall in a handful of locations, for the Spring wash they will be using different window specific pads and a cleaner which they expect will work to be more effective on this substance.
To do this though, could require more than twice the time per window.
This condition, which has been reported by several units, and even discussed at recent Board Meetings, is not atypical to metal curtain wall buildings. Pollution behaves differently with metals than say brick or concrete buildings. Over the years, it has accumulated in corners and windows, and is baked on with the seasonal extremes and exposure to sunlight, and is not easy to remove with they typical brush and soap cleaning.
Since we had positive results from the experiments conducted in several units last year, we’ve asked them to do this building wide. But, we expect this will result in doubling the amount of time they will be working.
As always this is all highly weather dependent, as safety of the workers is paramount. Wind, cold and precipitation can influence timing and ultimately how long they may be present.
At present the outlook for the weather appears it could be relatively cooperative, but this time of year in Chicago unexpected changes are not unusual. Precipitation, very cold weather or high winds would result in a delay, as safety of the window washers is paramount with this type of task.
We do ask the vendor to start on the ’01 tier corner, and work around the exterior counter clockwise progressing tier by tier. But weather conditions could dictate they switch to another tier. So, the best alert they are in route, is seeing their ropes drop outside your windows.
If the weather cooperates, this work can be completed within 5 business days. If the weather is chronically uncooperative, they will work on Saturday and Sunday as a last resort.
Don’t hesitate to contact us with any problems or concerns. Best by e-mail at firstname.lastname@example.org or phone 773-769-3250. For example, if they miss a spot or a window, let us know. We only have 7 days to report any such problems. The vendor sends a rep to inspect the area in question – typically from within your Unit – and they will address it if it is agreed to be problematic.
Be well, stay safe!