We realize this weeks water shut down was an unpleasant inconvenience. It was not something we would schedule if it was not totally necessary. It also meant no one could use their toilet, sinks and tubs – AT ALL. It was very important to have nothing coming down the drain lines. Very amazingly it was clear from the speed of their progress, residents’ efforts and patience played a huge part in just how smooth and quickly it went.
We would like to thank everyone for their help and cooperation refraining from using their water and fixtures. Because of obvious mass compliance, we were able to get the needed work done on just about the exact timetable we hoped for.
WE VERY MUCH APPRECIATE IT!
Good Afternoon –
We are pleased to report our team is presently right on target, and at this time, we fully expect to begin restoring service as expected around 5pm. Things could change – the work remaining is just as challenging as the it has been the first half of the day.
But, on behalf of our entire team (and to be honest as the plumber and engineers put it to me directly) we would like to thank everyone for refraining from using their water and fixtures today. Because it seems we’ve had mass compliance, we have been able to get a GIGANTIC effort off to a productive start.
As of right now we are on track for success. As soon as we turn the water back on we will start spreading the word. It will take some time to get all the lines pressurized and have the entire Tower fully restored to normal, particularly the hot water.
If anything changes we will let you know as soon as possible. At this time all that is needed is your continued patience and understanding as we continue to work our way through this process.
And again, we fully realize the inconvenience this event caused, and we could not have asked for a more successful morning for this type of work. And a lot of that has been our residents efforts keeping the lines clear. We greatly appreciate that.
We expect to follow up early evening.
Tuesday March 1, 2022 – 8am to 5pm
UPDATE February 25th – Porta-Potties have been arranged for delivery to the back dock. We expect 3 to be available for the duration of the water outage.
In order to accommodate the replacement of a failed main sewer waste line that leads out to Sheridan Road all water serving all kitchens and bathrooms needs to be taken offline Tuesday, March 1, 2022, between the hours of 8:00 A.M. and 5:00 P.M. This impacts all units and floors including the Mall Area, Residences, Garage and Health Club. Because of the scope of the impact and to allow for some additional necessary preparations, we’ve moved the work 1 week to March 1st.
ALL RESIDENTS CAN HELP WITH THIS PROCESS AND GET THE WATER BACK ON FASTER
To complete this task, the less water and waste coming down the pipes, the better. So if you can please avoid flushing toilets or dumping anything down sinks and drains, that will help the process go faster. Any water running through the pipes will cause a delay in the work.
We fully realize this will be a huge inconvenience and therefore GREATLY appreciate everyone’s patience and understanding. This condition, discovered by our maintenance team, is in critical need of being addressed. The team put a temporary repair in place, so we could put out this notice and give everyone ample time to prepare for this outage.
If you have any questions or concerns, please contact the Management Office via e-mail at email@example.com, or phone at 773-769-3250, with any questions.