We anticipated these increases earlier this year, but they were delayed while RCN implemented the appropriate billing system adjustments. You may recall receiving notice from RCN in December, when a letter was sent with RCN statements. This does not impact all premium services; effected customers will receive a confirmation message on May 2015 statements.
The increase is $1 per month for the effected premium sports networks and $1.50 per month for premium entertainment networks.
We expect more specifics to be announced on your individual RCN billing statements in the upcoming month. If you have questions about this or your statement from RCN, the best number for Chicago residents to reach them at is 312-955-2500.
If you experience any difficulty or confusion, do not hesitate to contact the office, and we will help.