I have been stopped a number of times by PT residents in the building, and even walking around the neighborhood, :), and the conversation many times is about missing mail, or residents receiving their neighbor’s mail. Also, the office staff has seen a steady increase in calls and visits about problems with the mail. The most common one being, “I received my neighbors mail, but not a single envelope for me.”
When this happens, please let us know and if needed we will try to assist getting that mail to your neighbor.
You are not alone! The Management Office has had serious problems with the mail, ranging from missing items to receiving items which should have been delivered to entirely different addresses. Many neighboring buildings have suffered similar problems. And the news has not been too kind either, with the Uptown Station being labeled one of the worst in the nation. (60 Minutes and DNA Info)
To have any hope of getting positive changes to this trend, we need to communicate with them. And being a government agency, the old adage “the squeaky wheel gets the oil” is the one I suggest we follow. So if you experience any problem, please follow this link:
Follow the instructions to submit an inquiry.
The office would also like to hear about any difficulties you are experiencing with your mail. While we can’t do much, I have been writing to the USPS myself, and will continue to do so. If we hear from residents who are having difficulties, we have a better pulse on the types and frequency of problems occurring. So write us as well, and if possible include a copy of any complaints you submit to USPS.