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Our team was unable to identify the cause of the problem, after troubleshooting just about every electric part and connection. Several attempts were made to get it going after a number of guesses were made at what was wrong. Visits from our pool vendor and electrical vendor were not immediately productive either, and we ended up replacing a number of electrical parts and materials hoping that by a process of elimination we could isolate the problem.
Ultimately this led to a timer which helps manage the pumps and jets. It was not immediately obvious it was malfunctioning, but a replacement was ordered. This took just under a week to arrive, but SUCCESS. Once the new part was installed and some final adjustments were made, we are pleased to report the jacuzzi is back up and running.
We appreciate everyone’s patience and understanding while our team worked diligently to get this repair completed.