Fobs expire every 3 years for Owners and 1 year for renters. Why, is a question we frequently get. And its a good question.
First, we switched to the new fobs and software over the summer 6 years. Renters and owners who were here at that time, can expect their expirations to be in line with when they received their new fobs. So, that’s quite a few more each summer and of course every 3 years due to the timing.
Now, why the expiration? Well, we can’t enter open ended expiration dates. Even if we could, hopefully everyone can understand why that would be negligently irresponsible. The fact they expire builds in an extra layer of security to help so we don’t have fobs floating around indefinitely that could in theory grant access to the building on a forever basis.
Very often, we are not told for some time when they are either lost (if at all) or they end up in the hands of someone who is not registered to live here. While it does not happen a lot, inevitably those folks have to come to us because of the expiration date. That creates the extra layer protecting the building and Association, by forcing them to come to us. To refresh or reissue fobs, access is limited to those we can confirm a registered residents or owners, and only management has access to the database to keep the system protected.
Our team understands this can create a temporary inconvenience, but we have high confidence this policy keeps the building more secure in the long run.
Anytime you have a question about this or problem with your fob, whether it is the expiration or perhaps it stops working (or is lost) you can contact us at email@example.com.