UPDATE!

As of early evening on Friday August 14th, Elevator #4 was returned to service.

ORIGINAL POST August 14th

OTIS Is Addressing Current Problems With Service Car #6 And Passenger Car #4

Also, over the next couple weeks, door repairs are being scheduled to Cars 1-4. Our team is attempting to address a condition that is causing the doors at the lobby level to rub up against the inner frame, scraping the paint.

First though, we are awaiting word about the problem with Elevator #6, which serves all floors and lower levels 1p & 2p.. There were reports of it not levelling appropriately before the door opens, which is obviously a safety concern.  This could be a software issue or a problem with the ‘selector tape’, which is a device that tells the system the location of the cab.

Elevator #4 was taken out of service after “screeching” sounds were reported. We suspect this to be a problem with the rollers which run along the elevator tracks as they go up and down. There may be a failed bearing.

OTIS is presently addressing these conditions.

In The Coming Weeks, And Beginning With Passenger Elevator #1 On Wednesday August 19th…

Our team is scheduling to take each car out of service, one at a time, to repair a condition with the door. Not a problem with the elevator itself, rather a panel that supports the stone frame, which is bowing-in just enough to rub up against the doors at the lobby level causing scraping as they open and close.

This condition is probably due mostly to the expansion and contraction of the building over time.

For each elevator, it will take about 25 hours for the needed work. They expect about an hour to make the needed repair, and 24 hours for a sealant being used to cure – then return the car to service. This will begin with Elevator #1 (serving the lobby and floors 2 to 23) on Wednesday August 19th at 9am, and they expect to return the cab to service on Thursday August 20th at 10am. They will evaluate whether the effort had the desired results, and if so then schedule the other elevators to follow, probably the week of August 24th.

We appreciate everyone’s patience and understanding while these repairs are coordinated.