Taken from the City of Chicago Department of Business Affairs and Consumer Protection, April 27th Consumer Source:
Program Emphasizes Importance of Knowing What to Expect and Tips for Calling 9-1-1 to Get the Help Needed
The Office of Emergency Management and Communications (OEMC) announces the “Help Us Help You!” educational campaign during National 9-1-1 Education Month to inform the public about how callers can help 9-1-1 call takers and dispatchers provide the appropriate resources to Chicagoans and visitors in emergency situations. Throughout the month of April, OEMC will be highlighting tips and other important information at community speaking engagements and CAPS meetings, as well as through social media, radio ads and digital message board displays across the city.
“Our 9-1-1 call takers and dispatchers serve as the City’s front line of first responders to those experiencing emergencies and they are dedicated to connecting anyone calling 9-1-1 with the best service they can on what is possibly the worst day of their lives.” said OEMC Executive Director Gary Schenkel. “By educating the public with the ‘Help Us Help You’ campaign and letting people know about why the questions are asked and what information is needed, we can better serve callers to 9-1-1.”…