With All The Activity In June, Our Team Is Noticeably Behind On Work Order Requests

Due to filter changes and life safety inspections, the City Main Water Valve Replacement and just typical seasonal work such as screen, window and AC issues, our team is backlogged with service requests. They are all hands on deck, but maxed out by the number of requests they have to balance with these projects and seasonal activities.

For anyone putting in work tickets and being forced to wait, we do sympathize and appreciate your patience while our team works through this backlog. The priority will be urgent maintenance, such as leaks and any utility outages, drain back ups, toilet malfunctions, AC problems and screens. Even then, we’ve had a lot of AC issues and sometimes those work tickets can be time consuming and involve multiple team members at once.

If you do not want to wait, or finding yourself being put at the bottom of the list because of what is necessary for our team to prioritize, you can seek outside help…there is no guarantee it would be faster, but never hurts to try. One suggestion that has worked out for other Owners and residents:

MR.HANDYMAN (Licensed and Insured) 312-751-2501

If you have any questions or service requests for consideration, you’re welcome to contact us. During office hours call 773-769-3250, or send us an e-mail anytime to parktowercondo-mgmt@habitat.com. For urgent maintenance issues outside of office hours, you can contact the lobby front desk at 773-769-3083.

For Owners registered through Habitat’s Owner Portal, routine business and maintenance requests and service tickets can also be put in online at, https://www.securecafe.com/residentservices/park-tower-condo/userlogin.aspx, or by clicking the the “Work Orders” option on the above menu.