The good news is that this device is in stock.
It has been ordered and they expect it to take about 1 week to be in hand. They’ve said our install will be prioritized on their schedule such that when it is in hand, they will have a team on standby to begin working on it. Installation will take about 5 days.
So, barring any further unforeseen conditions, at this time we expect Elevator #4 to be up and running by Friday March 20th.
Should there be any changes to these expectations, we will update this post.
A safety device that regulates car speed, known as a ‘governor’, appears to be going bad. Because this is a safety concern, the car needs to remain out of service. Our OTIS rep said they are trying to source a particular part that needs to be repaired, but the challenge is they are not manufactured any longer.
The only alternative would be to change the ‘governor’ entirely, which would be an even bigger challenge and take much more time. These too are no longer manufactured, and an entirely new one would need to be retrofit onto the cab. This is something that would not normally be done unless you are modernizing the mechanicals.
This is not the first time a mechanical issue has resulted in a repair being needed to a part or device on an elevator that is no longer manufactured. Fortunately in the past, they have been able to source what was needed. We remain hopeful that will be the case here, and are awaiting word.
In the meantime, we appreciate everyone’s continued patience. We know it is a hassle when elevators are out of service.
OTIS Reported that the repair effort is expected to take about a day longer than originally expected.
The outlook right now is that Elevator #4 would be returned to service on Friday February 27th.
The team at OTIS advised us they pulled Car #4 (which serves the Lobby, 2nd Floor and Floors 23 to 56) out of service due to a condition their on site tech discovered, while examining the cab in response to an aggressive grinding noise.
They discovered that a bearing on the top of the cab – essentially part of a big pulley that opens and closes the door – was failing, causing the grinding and excessive noise. The elevator itself was still operational, but there was a risk that if there was an outage and entrapment between the 2nd and 23rd floors, that someone could be entrapped for a very long time due to this condition.
They’ve ordered the necessary parts which they expect to have by this weekend. The part containing the failing bearing will be removed on Thursday February 19th and taken to their machine shop. As of now, they expect it to be rebuilt on Monday and Tuesday, and returned to the building on Wednesday. It will be reinstalled, Wednesday and Thursday. Barring any unforeseen conditions, they expect to test its operation and put the cab back into service sometime on Thursday February 26th.
Any outages like this are inconvenient. We sympathize with the difficulty this is causing, and thank everyone for their patience.
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