The team at OTIS advised us they pulled Car #4 (which serves the Lobby, 2nd Floor and Floors 23 to 56) out of service due to a condition their on site tech discovered, while examining the cab in response to an aggressive grinding noise.
They discovered that a bearing on the top of the cab – essentially part of a big pulley that opens and closes the door – was failing, causing the grinding and excessive noise. The elevator itself was still operational, but there was a risk that if there was an outage and entrapment between the 2nd and 23rd floors, that someone could be entrapped for a very long time due to this condition.
They’ve ordered the necessary parts which they expect to have by this weekend. The part containing the failing bearing will be removed on Thursday February 19th and taken to their machine shop. As of now, they expect it to be rebuilt on Monday and Tuesday, and returned to the building on Wednesday. It will be reinstalled, Wednesday and Thursday. Barring any unforeseen conditions, they expect to test its operation and put the cab back into service sometime on Thursday February 26th.
Any outages like this are inconvenient. We sympathize with the difficulty this is causing, and thank everyone for their patience.
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